Shipping Policy
Satisfaction of our customers is precious to us. Below is the shipping policy that applies to customers that makes a purchase at astrum.co.za. If you have any queries please contact us at- info@astrum.co.za
We offer the following shipping options based on the order value:
| Area | Order Value | Courier Fee |
| Local | Up to R1500.00 | R90.00 |
| Local | Above R1500.00 | Free |
| Local Third-Party | Flat fee | R90.00 |
| Main Centers | Up to R3000.00 | R150.00 |
| Main Centers | Above R3000.00 | Free |
| Main Centers Third Party | Flat Fee | R150.00 |
| Rest of SA | Up to R5000.00 | R250.00 |
| Rest of SA | Above R5000.00 | Free |
| Rest of SA Third Party | Flat Fee | R250.00 |
Note:
Local areas are limited to 30km from our branch offices.
• Goods sent on the delivery order to end customer are regarded as the third party.
• Main Centers area is limited to below list defined by courier company:
Durban, Johannesburg, Cape Town, Bloemfontein, East London, Port Elizabeth,
Nelspruit, Polokwane, Kimberley, Newcastle, Pietermaritzburg, George.
• The shipping costs are excluding of vat and subject to change without prior notice.
• The volumetric surcharge may apply on the order beyond 15kg for each
minimum value ordered.
• Astrum reserve the right to accept or deny the delivery and may not include
high-risk areas defined by courier companies from time to time