Shipping Policy

Satisfaction of our customers is precious to us. Below is the shipping policy that applies to customers that makes a purchase at astrum.co.za. If you have any queries please contact us at- info@astrum.co.za

We offer the following shipping options based on the order value:

Area	Order Value	Courier Fee
Local	Up to R1500.00	R90.00
Local	Above R1500.00	Free
Local Third-Party	Flat fee	R90.00
Main Centers	Up to R3000.00	R150.00
Main Centers	Above R3000.00	Free
Main Centers Third Party	Flat Fee	R150.00
Rest of SA	Up to R5000.00	R250.00
Rest of SA	Above R5000.00	Free
Rest of SA Third Party	Flat Fee	R250.00

Note:

Local areas are limited to 30km from our branch offices.
• Goods sent on the delivery order to end customer are regarded as the third party.
• Main Centers area is limited to below list defined by courier company:
Durban, Johannesburg, Cape Town, Bloemfontein, East London, Port Elizabeth,
Nelspruit, Polokwane, Kimberley, Newcastle, Pietermaritzburg, George.
• The shipping costs are excluding of vat and subject to change without prior notice.
• The volumetric surcharge may apply on the order beyond 15kg for each
minimum value ordered.
• Astrum reserve the right to accept or deny the delivery and may not include
high-risk areas defined by courier companies from time to time